Sweetheart Ring

Return Policy

Please note that custom-made pieces, sale items, and wholesale orders are final sale and not eligible for return or exchange.

If you're not completely satisfied with your order, you may return it for a refund, store credit, or exchange within 14 days of the delivery date. Items must be unworn, undamaged, and returned in their original gift box.

If your purchase was made through one of our retail partners, please contact them directly to process your return.

When sending back for store credit or exchange, make sure to:

1. Start your return visit our return center here.
2. If you would like an exchange, email us the item you want instead and we will arrange payment adjustments from there.

Store credit:

• The store credit will be sent in the form of a gift card code to the email address you checked out with. There is no restocking fee. Use the store credit like cash for anything on the site.
•  The credit never expires.